Screening- This step takes place 24 hours before the appointment
Covid-19 Screening Questions
1. Have you been in contact with any persons who are unwell or have Covid-19 Symptoms?
2. Do you, or anyone in your household have a temperature which is excess of 37.8 degrees or a fever?
3. Do you or anyone in your household have a persistent cough? This means coughing a lot for more than an hour, or 3 or more coughing episodes in 24 hours (if you usually have a cough, it may be worse than usual).
4.Have you or anyone in your household recently developed anosmia/ (a lot of change in your normal sense of smell or taste).
If the patient answers yes to any of the above questions then they are advised they cannot be seen.
Patient Attendance Procedure
The patient will only have a contact with the hygienist and no other person within the building.
The patient should have read the Covid-19 screening questions before entering the building, 24 hours before the appointment.
The patient should use the toilet before entering the practice.
The patient should only bring minimal belongings to the appointment with them.
The patient should attend the appointment alone where wherever possible or with one other if absolutely necessary.
The patient must use the hand sanitizer when entering the building. (positioned inside the front door).
You will take a seat nearest the window, floor signs will indicate where to go.
Covid-19 screening questions will be asked again.
The payment for treatment must be made by contactless card.
The patient will update their medical history and consent will be taken for the appointment.
The patient will then be escorted directly to the surgery.
Any patient belongings will be placed in a designated area which will be disinfected after use.
The patient should collect their belongings form the designated area.
Sanitize your hands on the way out.
The receptionist will call you to arrange your next appointment.
Please do not approach the reception desk.